Founder | CTO            

bidMAZE, London, UK     

02/2017 – Present

Engineering Team

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We're building a commission FREE best marketplace platform. One where we obsess about our customer experience and where technology is at the heart of everything we do.

 

We aim to ship our code the moment it's ready, to do that we spend a lot of time thinking about, refining and improving our CD pipelines.

 

We're using other technologies like AWS cloud services , Jenkins for (CI/CD) and Mongodb. Our UI's are all built as single page apps in AngularJS, and our native apps are continually reviewed as the best in the industry.

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in total i am managing 8 engineers

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Senior Scrum Master / Agile Lead             

Smart Pension, London, UK     

01/2019 – Present

Engineering Team

Responsibilities: 

• ​Agile Scrum Master for Four Squad Teams here at smart pension.

• Managing 3 Backend teams and 1 DevOps team, including one the remote team.

• Facilitating daily scrum, weekly story refinement sessions and retrospective meetings.

• Promote an environment of continuous improvement

• Ensure acceptance of user stories according to the team's definition of done

• Mentoring skills that demonstrate the agile values and principles in every thought and action

• Removing impediments to progress, protecting the teams from interruptions and distractions.

• Capture, using metrics and reporting to help drive continuous improvement.

• Ensuring my teams has visibility of product and technical road-maps has input into planning and scheduling road-map items.

• Helping the product owner keep the product backlog in good shape and ready for work.

• Assisting my teams with improving internal/external communication, collaboration and radiating information.

• I’m passionate about helping to build and maintain help inter team relationships, encouraging teams learning, sharing knowledge and continuous improvement.

• Created new workflow schemas in Jira for the development teams. Each team also have their own confluence pages.

• Reporting Directly to Head of engineering

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Senior Delivery Manager             

Smart Pension, London, UK     

03/2018 – 01/2019

Engineering Team

Responsibilities: 

• Managing the development side of the of the software engineering here at Smart Pension using the latest stack technologies.

• Managing 3 engineering teams, 2 backend and 1 frontend. Each team consist of 8 to 12 developers.

• Responsible for the day to day management of the digital delivery team

• Setup Agile Kanban board within GitLab to manage the product.

• Although project began with kanban but we end up working in scrum with 2 weeks sprints due to complexity and short software delivery timeframe. 

• Introduce Sprint planning, Daily scrum, Scrum Review & Scrum Retrospective

• Introduce fibonacci sequence for the sprint poker party / planning

• Couple of months later migrated to GitHub due to CI/CD build issue with GitLAB

• Working very closely with PM, PO, BA, UX, UI & BAU teams to delivery high quality products and to ensure successful transition of the products to BAU.

• Creating great agile working environments

• Created TDD environment

• Created BDD environment

• Setup Slack & Webhook with the Git & with third party tools to make the work flow more efficient 

• Delivering End to End Projects for Mobile & Web from an idea to , wireframes to designs

• Conducting daily standups with the dev team to ensure there are no blockers

• Working with UX/UI Designers to make sure we are delivering the correct product according to their user stories.

• Working very closely with the CTO and reporting daily project status

• Reporting directing to Program Director Kate & CTO Sam.

 

 

Photospire, London, UK             09/2017 – 10/2017

Project Manager

Photospire enables brands to create videos that are personalised and useful for each customer.

 

My Daily Responsibilities are:

• Manage Data process across campaigns

• Work with Client Services and Technology to identify process improvements on current workflow Implement process improvements Identify and suggest UI/UX improvements

• Working with AWS , Gitlab, internal CRM tools

• Working with the CTO & COO to improve the UX of the SAAS software

• Working with Scrum project management board to manage all product backlogs

• master 

 

 

FOODit, London, UK     4/2015 – 08/2017

Head of Support / Product Manger

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FOODit is a tech company focused on a single mission: Eradicating terrible meals.

 

My Daily Responsibilities are:

 

• Product owner of Zendesk &Teamwork.

• Successfully deploy Zendesk to FOODit to improve voice calling and customer support through an email support system.

• Restructure customer care, dividing in to 2 teams, increasing their operating efficiency.

• Create a customer care progression roadmap to assist in the creation of KPI & SLA’s.

• Work with UX designers to improve UI for CentralDish / Mobile app

• Map the MVP scope for FOODit’s new app requirements for back office and app functionality.

• Collaborate with senior developers and designers to develop and market high-quality solutions.

• Conduct App & website testings on UAT & Dev platform.

• Daily Meeting with the CTO

• Communicate with Product Owners, challenge thinking, validate ideas and prioritise their initiatives into a workable Product roadmap and backlog

• Created Sales processes / Sales form / Sales scripts

• Design project management workflows and processes to increase on-boarding efficiency.

• Analyse data using Big Query. Compile data in to reports for use by senior management.

Product Management Tools I use at FOODit:-

• Trello

• Github

• Waffle.IO

• Slack

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